COVID-19 Guarantees

We understand booking travel in a post-pandemic world can bring about uncertainty and stress. To combat this, in mid-2020 we introduced our COVID-19 guarantees. These guarantees are in place to ensure Events Travel customers can book and travel with confidence, while ensuring suppliers issue refunds for extenuating circumstances relating to COVID-19 and variants, ultimately protecting our customers financially, as best we can.

If you need any assistance, please speak to our team of Travel Consultants, or you can learn more about us, see our accreditation or explore our track record.

Here’s a snapshot of what our COVID-19 guarantees mean:


Change to the new dates (or following edition) with no penalty and still enjoy your original priority seating allocations

Cancel and credit

Keep your money paid as credit with no penalty, to be used towards a future booking with Events Travel

Cancel and refund

Cancel and receive a full refund on your listed packages, less a nominal flat rate administration fee

Friendly payments

We’ve relaxed our payment structure. Book most events with a low deposit, extra stage payments and flexible dates

Terms apply, see Booking Terms and Conditions.