The ‘How To’ Guide with Events Travel
First time at events.com.au? Here we fill you in on the basics, so you know what to expect from planning your journey to travelling.
Or, jump straight to make a booking.
Let’s start with finding an event
To find an event listing, where you will find travel information and products, please select ‘Find Events‘ in the menu bar at the top of this page.
Next, you can filter the list by category to narrow down the results.
Note: If you cannot find a listing, don’t stop there. We can usually create a customised package for you, even though the event isn’t listed.
Choosing a Product
Once at an event listing, you will find a plethora of event information including; maps, FAQ’s, terms and importantly; package/product information.
Products are usually located at the top of the event listing, in the form of cards or lists. Click through to a product to see prices and options such as hotels, rooms, tickets and upgrades if available.
Note: Many of our events have downloadable PDF brochures. You’ll find a button for these at the top of an event listing (if available).
Remember, if you cannot find the right product for you, we can customise you a package with exactly what you need. Ask us for a quote.
Making a booking
Once you have made your choice, it’s time to book.
To do that, on each event listing or product page, you will find a box to the top right with a ‘Book Now‘ button. If you are ready to make a booking click that button, which takes you to a new window to provide your personal detail, traveller information and package selections. Send that through to us.
Note: If you need assistance throughout this process or would like to request a customised package, you can contact us at any time or make a direct booking by phone (03 5989 7666) or email (firstname.lastname@example.org).
Once we receive your booking, you will be sent a confirmation document (outlining your services) and an invoice (with payment details).
For most events, we have payment plans in place, such as a deposit and balance or stage payments. Check the terms on an event listing to see what’s on offer.
After making your first payment, you’re all booked and ready to go!
Note: You can add-on extras to your booking at any time, but for the best prices and availability, we recommend adding extras as early as you can, if not with your original booking. Ask us for a quote at the time of booking for additional services such as flights, extra nights, transport, sightseeing and more.
Before you travel
Before embarking, you’ll receive your travel documents.
Travel documents include your event tickets, flight tickets, hotel vouchers, merchandise and any other applicable items and travel service information.
Travel documents are typically received two weeks before the event begins by mail or made available via a ticket collection centre or hotel drop-off. More information will be provided on booking, as the process can vary event-to-event.
Note: If you require your documents early for any reason, let us know and we will make sure the appropriate plans are made.
Once you are there
The big moment is finally here, you’re at a bucket-list event in an exciting destination, now it’s time to sit-back, relax and enjoy the experience.
We aim to make your travel experience worry-free, so while you are away, if you have any issues or niggles, let us know — we can help by making a quick fix or point you in the right direction.
For most major events, we have staff onsite, faces who will most likely meet and greet you at a function, desk or collection centre. Don’t hesitate to ask for any assistance, recommendations or tips throughout your journey — we are here to help.
Note: One of the perks of travelling with Events Travel is our Official Partnerships and excellent tickets, often some of the best available in the stadium — so you can enjoy the action close-up!