Terms
Full Booking Terms and Conditions.
Summary of important terms listed below:
- Prices are listed per person in AUD.
- Prices and availability are subject to change at any time.
- All payments are non-refundable in case of cancellation (we strongly recommend all customers purchase travel insurance at the time of booking.)
- Changes to bookings may incur amendment fees per change, plus any applicable fees from suppliers (e.g. airlines).
- Extra travel services may be subject to different payment requirements to be confirmed on quoting.
- Full cancellation applies.
- There are no refunds for unused services.
- Events Travel are IATA, ATAS and AFTA accredited and members of ASTA and IAGTO.
- Images are used for marketing purposes only and are not a representation of the event and your actual travel experience and are used as a comparative representation only.
- Content and information contained within this product brochure was accurate at the time of publishing, however may be out of date at any time after.
- Events Travel is an Official Travel Agent for Australian Open and Tennis Australia, authorised to sell travel packages with official tickets.
Payments
Deposit to confirm your booking is 20%, plus any ticket upgrades in full. Balance of your booking is due by 17 Nov, 2022.
If your booking includes extra travel services, different payment terms may apply.
Payment methods
We accept bank transfers, credit card payments and cheques. For domestic bank transfers to our Australian bank account there are no fees. For international bank transfers to our Australian bank account, there is a $20 transaction fee. We accept payment via Visa and Mastercard with a 1.5% merchant fee. Payment instructions will provided after booking.
COVID-19 Guarantees
Full details of our COVID-19 Guarantees can be found within our Booking Terms and Conditions.
If the event is cancelled, postponed or held without spectators, all customers will be able to change their booking to the following year without penalty, hold money paid as credit towards a future Events Travel booking or can choose to cancel and receive a full refund less a $95 pp administration fee. New packages offered may not be identical and other terms apply.
Travel insurance
We recommend all customers purchase travel insurance at the time of booking to cover the duration of their trip and for every trip whether domestic or international.
We recommend and can issue policies with Cover-More, but you can purchase a policy from any other provider you like, please be sure to check that the relevant PDS documents meet your needs prior to purchasing.
If you would like a quote from Cover-More, we need your departure/return travel dates and each travellers date of birth as well as any pre-existing medical conditions. After receiving this we will send you through a quote and more information for you to accept. After accepting we will send you an invoice to make payment and issue your policy through Cover-More. Please read through the Cover-More PDS documents available on request and for COVID-19 cover please see pages 72-80.
Please note, we are not authorised or able to provide any health or travel insurance advice, we can only provide general advice. We are acting only as a sales agent for Cover-More and are not directly affiliated in any way. We can only issue travel insurance policies through Cover-More to Australian residents. Please also note that Cover-More do not provide COVID-19 cover for close contacts who have to isolate. If you have a medical issue or concern we recommend that you consult with your doctor prior to travelling.